Wow, what can I say! We just got back from an incredible trip at Mango house Seychelles. This was our 2nd trip to the Seychelles and I loved the last place we stayed in Beau Vallon so I was nervous as to whether Mango house would match it, however I can hands down say it surpassed it in every single way!
The small (40 room) setup makes it feel like a Boutique hotel where you feel like service is nearly tailored just to you! Not only are the rooms beautiful, but the choice of 3 different pools, 2 beaches, 3 restaurants and 2 bars gives you ample choices of where to spend your days and honestly after 5 days I felt like I didn’t even get to make the most of them all! There are so many perfect chill out spots to just get lost in the views!
The staff! INCREDIBLE!!! I don’t believe I have ever been to a hotel where every single staff member was so warm, welcoming, happy and passionate to be doing their jobs! There are honestly to many to name but a special shout out to the Breakfast team- Stephanette, Cecil, Chantal, Zaur, Anna and Jonathan! You made breakfast the highlight of our day every day! I genuinely was sad to say bye to you all yesterday! Not only was the service impeccable, but the choice of food at breakfast was unreal! All the small personal touches and the Good Bye on the last day were super special! A few other shout out’s to Nadia by the pool who kept us topped up with drinks and snacks throughout the day and Francesca who looked after us from day one, sorted PCRs and transfers for us. You made the trip seamless and stress free! We were sorry we couldn’t get to say bye! But honestly every single staff member was top notch! They make your establishment and you should be super proud of them all!
Other fantastic small touches, the beautiful robes and face masks in the room! The complimentary beach hats and beach bags! Wow they are stunning and in every single photo from our holiday! The special drinks and notes along the way, every day brought its own little surprise! We loved that the water sports ( paddle boards, snorkles etc.. were complimentary) a nice touch and the guys were super helpful and friendly!
Lastly the food! 3 different restaurants with incredible food! Japanese, Italian and Creole! Again service was impeccable! Thanks to chef Carmine who came out and chatted to us on several occasions! Great to hear someone who is so passionate about his craft! The good was exquisite!
Honestly it’s hard to find anything negative about the stay but working in the service industry I appreciate any feedback that might help make things betters so here it goes… if I was being extremely picky these would be a couple of the points I would give:
- I missed having a bath in our room though I believe most of the other room types do have one.
- Water in the shower was warm on max ( for someone who likes a piping hot shower) I would of like it a little hotter.
- I LOVED the fact you didn’t have annoying blue LED lights in the room which most new modern hotels have these days however the automatic light that comes on in the bar fridge area at night is pretty bright and takes a while to switch off which is annoying in the middle of the night when you are just nipping to the loo and want to get back to pitch darkness quickly.
- The way our room was angled, the music from the main restaurant reverberates off the wall of the building and it can be heard quite clearly in the room. When the music came on in the morning this would wake us up ( not a terrible start to the day!) but might annoy others.
Honestly, I am pretty sure that if we had mentioned any of the above they would have found a way to resolve it but none of the above really bothered us enough to even mention it.
Lastly from a covid perspective everything was top notch, temperatures taken, sanitizer and masks placed everywhere. Staff all had masks on ( apart from when we asked them to take it off for the photo). It felt like a safe haven!
A piece of paradise in the Seychelles, views for days, good weather, Michael Adam’s gallery around the corner as well as good walks to nearby beaches and only 30 min from the airport! We will be back!
Thank you Mango house team from the bottom of our hearts! It truly was a magical stay!